General Questions

HealthOne aims to provide compassionate, high-quality home healthcare services tailored to the unique needs of each individual in Dubai, ensuring that our clients receive the best possible care in the comfort of their own homes.

We offer a wide range of services including nursing care, physiotherapy, elderly care, post-operative care, and chronic disease management. For a full list of services, please visit our Services page.

Yes, all of our healthcare professionals are fully licensed and highly qualified. They undergo rigorous background checks and continuous training to ensure they provide the highest standard of care

If you or a loved one requires medical assistance, assistance with daily activities, or recovery support, home healthcare might be beneficial. Contact us for a free consultation to discuss your specific needs.

You can schedule an appointment by calling our customer service hotline.

Service Details

A typical visit includes an assessment of the patient’s health, provision of necessary medical treatments, assistance with daily activities, and communication with other healthcare providers if needed.

Yes, you can request a specific healthcare professional based on their qualifications and experience. We will do our best to accommodate your request.

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Our team is trained to handle emergencies and will coordinate with local emergency services if needed

We adhere to strict hygiene protocols and infection control measures to ensure a safe environment. Our staff follows guidelines for cleanliness and personal protective equipment (PPE) use.

Yes, HealthOne offers 24/7 home healthcare services. You can contact us at any time for immediate assistance.

Financial Questions

The cost of our services varies based on the type and duration of care required. For a detailed quote, please contact our billing department or request an estimate through our website.

We strive to provide transparent pricing. Any additional fees will be clearly communicated upfront. For specifics, please  contact our support team.

We accept credit and debit cards

We aim to provide the highest quality care, but if you are dissatisfied, please contact us. We will review your concerns and work towards a satisfactory resolution.

Service Logistics

We cover most areas in Dubai. To confirm if we serve your specific location, please contact our customer service team.

Yes, you can change or cancel an appointment with sufficient notice. Please inform us at least 24 hours in advance to avoid any cancellation fees.

We accept credit and debit cards

We value your feedback. You can provide it by calling our customer service hotline, or by sending us an email.

FAQ